PathWise Solutions is an Indigenous-owned custom e-learning design studio, headquartered in Victoria BC and operating fully remotely, with a client-base across Canada. My work with PathWise was very diverse, ranging from web and LMS development in the 2016–2018 period, to business, analyst, project manager, and LMS design and development team lead roles from 2019 onwards. During this later period, I oversaw an arc of growth that took the company from an initial staff of 6 to over 20. As a core member of the leadership team, I contributed to all aspects of the company’s strategic and operational decision-making.

• Led the planning, analysis, and management of over 25 LMS and e-learning projects for clients in government, non-profit, and education sectors.
• Facilitated discovery workshops and carry out analysis to align learning solutions with client business goals and KPIs.
• Managed and mentored a diverse, globally-dispersed team in the design, development, and support of e-learning deployments and LMS platforms.
• Managed and administered support and hosting for 20 LMS systems, some with up to 10,000 active annual users.
• Provided tier 2 technical support for LMS operations, created comprehensive system documentation, and trained clients in LMS administration and user management.
• Managed deployment, support and maintenance of client e-learning deliverables, including carrying out troubleshooting, updates and maintenance, quality assurance and accessibility/usability audits on complex interactive e-learning modules.
• Created and maintained custom reporting solutions integrating user data, eCommerce metrics, and LMS/Learning Record Store (LRS) analytics to provide comprehensive learning impact analysis.
• Provided data analysis, including Google Analytics for engagement analysis, and xAPI Learning Record Store (LRS) data for in-depth learning impact analysis.
• Developed and implemented automated certification and badging solutions across multiple platforms, supporting individual courses, multi-course certificate programs, and institution-wide certification initiatives.
• Hands-on production and full life cycle maintenance of e-learning assets, modules and courses on multiple design and development platforms.
• E-learning instructional design writing, editing and quality assurance, including updating and syncing storyboards and published SCORM modules for large enterprise projects.
• Created technical documentation and performance support materials including videos, handouts and infographics for online, print, and downloadable delivery modes.
• LMS usability and accessibility optimization (AODA, WCAG 2.1 AA), applying Universal Design for Learning (UDL) principles of globally inclusive and culturally aware use of language, visual representation, and readability levels.
• Created opportunity assessments, and wrote grant and RFP/RFQ documents to support business development and growth in the e-learning sector.
• Designed and implemented evidence-based learner engagement strategies and journey frameworks, incorporating achievement recognition, scenario-based learning, motivational feedback systems, and structured reflection exercises that connect directly to workplace application.
• Designed learning pathways with optimal prerequisites, course scheduling, and intuitive navigation structures to maximize learning outcomes while minimizing cognitive load.
• Directed LMS UX/LXD redesign projects to enhance course engagement and learning effectiveness.
• Managed SR&ED research projects implementing AI integrations and workflow automations for e-learning systems.
• Created and led innovative pilot projects in emerging domains: microcredentials, rapid-deployment custom LMS systems, and AI integrations and applications.

Microcredentials Integration Plugin — I led the integration of WordPress-based LMS systems with the Mozilla Open Badge system, and the development of the first WordPress Open Badge integration plugin, which has now been released under the GPL. (https://github.com/PathWise-Solutions-Inc/Open-Badge-Wordpress-Plugin) This is a project I am still involved in as a maintainer and contributor.

eLearning UX Design — Directed the redesign of Anima Leadership’s courseware and e-learning systems, enhancing UX and LXD for their leadership courses and consulting services, as well as creating an innovative DEI audit tool that allows organizations to gather detailed departmental competency data without compromising staff privacy.

Prior Learning Assessment System — Created a prior learning assessment self-audit tool for College of Applied Biology (CAB) applicants that cross-references learning assessment evidence with the various program requirements of this professional governing body for professional biologists.

Cooperative NGO Web Support Program — Designed and implemented an innovative ‘Shared Web Services’ support model for non-profit agencies, effectively addressing the web lifecycle support challenge faced by these grant-funded organizations.

Educationally-focused websites — Led the design, development, and support teams in the creation of multiple education-related web projects, including ACE-WIL, a regional workplace integrated learning consortium; and the College of Applied Biology and BC Association of Clinical Counsellors  professional association websites.

SR&ED Alignment Coordination — Managed the alignment of eLearning and LMS research projects with the SR&ED hypothesis-based research structure, ensuring that over 3000 hours of innovative research and development projects met all requirements for federal funding under the program. As part of this project I created workflow automations and AI integrations to document all research.

Custom LMS Implementations — Delivered tailored enterprise-level LMS solutions for multiple clients, including the Natural Resource Training Group, and TECHNATION Canada, among many other enterprise and organizational clients. Here are some examples of projects I coordinated and led:

My work at PathWise gave me the opportunity to work with and advise many clients in the government, non-profit and corporate sectors, as well as allowing me to work with and nurture a diverse team of designers and developers, guiding them from initial recruitment through their development as established professionals.

It was an immensely rewarding experience, and laid the groundwork for my current work as a consultant and fractional operations and product/project manager under LXD Integral Learning Ltd.

I maintain a close vendor/client and referral relationship with PathWise, and wish them well on their new Indigenous-focused initiatives.