I help organizations use learning and knowledge creation technologies more effectively
- LinkedIn: https://www.linkedin.com/in/danbashaw/
- Email: dan@danbashaw.com
Experience
Business Analyst/Program Manager
PathWise Solutions Inc – Victoria, Canada
April 2015 to Present
- Lead the planning, analysis, and management of over 30 LMS and e-learning delivery projects for clients in government, non-profit, and education sectors.
- Facilitate discovery workshops and carry out analysis to align learning solutions with client business goals and KPIs.
- Manage and mentor a diverse, globally-dispersed team in the design, development, and support of e-learning deployments and LMS platforms.
- Data Analysis, including Google Analytics for engagement analysis, and xAPI Learning Record Store (LRS) data for in-depth learning impact analysis.
- Opportunity assessment, analysis and proposal writing to support business development and growth in the e-learning sector.
- Create and lead innovative pilot projects in emerging domains: microcredentials, rapid-deployment custom LMS systems, and AI integrations and applications.
- Recent major projects include:
- Microcredentials Integration Plugin – Spearheaded the integration of WordPress-based LMS systems with Open Badge format microcredentials systems, and the development of the first commercial integration plugin allowing this work to be productized and commercially distributed.
- eLearning UX Design – Directed the redesign of Anima Leadership’s courseware and e-learning systems, enhancing UX and LXD for their leadership courses and consulting services, as well as creating an innovative DEI audit tool that allows organizations to gather detailed departmental competency data without compromising staff privacy.
- Custom LMS Implementations –Delivered tailored enterprise-level LMS and Virtual Classroom solutions for multiple clients including NRTG and their global Amazon Career Choice partnership, and TECHNATION Canada’s workplace integrated learning platform, enhancing training delivery and user course engagement.
- Zoom Virtual training Conferences – Coordinated and supported virtual learning sessions and conferences spanning European and North American time zones, including instructor orientation, in-session support, and post-session video and media processing.
- CMS-based learning deployments on the SharePoint and Confluence platforms – I’ve deployed learning solutions in multiple non-LMS technologies, leveraging the attributes of these platforms to fully integrate learning with client workflows and processes, including designing metadata, tagging and search customizations.
Partner SocialChina Communications
Sep 2013 – Dec 2014 · 1 yr 4 mos, Toronto, Canada
- I developed business strategies and service offerings for this social media marketing consultancy that focused specifically on introducing Canadian businesses to the little-known social channels emerging in the Chinese market.
- Conducted strategic planning and client presentations, including a session on Chinese social media engagement strategies for the Canadian post-secondary education sector at PSEWEB 2013.
- Authored an extensive analysis on the WeChat (Wēixìn) mini-app-based social media platform, contributing to client understanding of cross-cultural communication on this innovative platform.
Associate, Online Learning and Facilitation, Anima Leadership
September 2014 to August 2016, Toronto, Canada
- Led the development of online dimensions for Anima’s award-winning diversity and leadership programs.
- Designed and developed the Anima Leadership LMS using WordPress/LearnDash.
- Created e-learning modules focusing on professional development topics including diversity, implicit bias, emotional intelligence, and leadership.
- Supported live synchronous virtual classroom and hybrid learning experiences in these essential professional skills areas.
Web Developer/Analyst, Brescia University College
November 2011 to March 2015, London Ontario
- Led the strategy, design, development, and operation of the University’s web, intranet, and social media projects.
- Managed all web system migration processes, a full digital brand refresh, and the creation of a distributed Social Media Facilitation Team.
- Supporting faculty in the customization and use of Western University’s Sakai LMS and BlackBoard Collaborate virtual classroom software.
- Trained and supported 200+ staff, faculty, and interns in using web and social media tools, content management systems, and learning management systems for effective learning.
- Initiated and led innovative projects, ranging from technical (WCAG 2.0 AA , CASL compliance) to marketing (Conference Services website, MyBrescia interactive microsite) to academic support (Designing and delivering ‘Social Media Management’ and ‘Digital Professionalism’ Workshops for graduate students entering the workforce.)
- Coordinated cross-functional teams spanning academic, management, staff and students in both internal and multi-institutional initiatives on global social media marketing, experiential learning transcripts and micro-credentials, and student-information-system (SIS) customizations.
Information Systems Architect, TM NewMedia
March 1999 to September 2011 – Victoria, BC
- Transformed TM Communications, a scientific and technical publisher, into TM NewMedia, a web development shop focused on the then-emerging field of e-learning.
- Designed and developed large scale web, knowledge management, content management and e-learning projects, including the BC Legislative Assembly website, The Hansard document management system (DMS) including designing metadata and search automations for efficient display of 100,000 pages of parliamentary debate content.
- Designed and led the development of AECIS, a SharePoint cross-ministry information sharing portal that allowed 12 British Columbia ministries to coordinate their indigenous engagement activities.
- Handled Saba LMS technical support and marketing activities in our role as Saba e-learning partners.
Education
Graduate Certificate in Instructional Design
Athabasca University – Alberta
September 2023 to Present
Graduate Certificate in Information Technology Management
Athabasca University – Alberta
September 2021 to April 2023
B.A. in Information Systems
Athabasca University – Alberta
September 2004 to December 2018
Technical & Professional Development Courses
- Articulate Storyline Lab (Devlin Peck) 2024
- Inclusive Leadership Certificate (Anima Leadership), 2023-2024
- OpenAI GPTs (Coursera/Vanderbilt), 2024
- ChatGPT Advanced Data Analysis (Coursera/Vanderbilt), 2024
- Prompt Engineering for ChatGPT (Coursera/Vanderbilt), 2023
- BCcampus: OER Production Series 2023
- Foundation 4 Framework | Zurb, 2013
- Authentic Management I & II | Anima Leadership, 2012
- Authentic Facilitation I | Anima Leadership, 2010
- Introduction to Technical Communications (SFU), 2010
- SharePoint Server Administration (LearningTree International), 2008
- SharePoint Designer, (LearningTree International)2008.
- International Webmasters Association | Web Programming Certificate, 2003 (Included courses in HTML, PHP, JS, ASP, XML, SQL)
Skills
- Learning Strategy Consulting
- Change Management in Learning & Development
- Learning Needs Analysis
- Learning Technology Assessment
- Action Mapping Facilitation
- Webinar and Workshop Facilitation
- 6Ds Learning Analysis Framework
- E-learning Solution Architecture
- Learning Experience Design (LXD)
- Universal Design for Learning (UDL)
- Instructional Design
- Instructional Writing
- E-learning Development
- E-learning Quality Assurance
- Learning Management Systems (LMS)
- Program Management
- Project Management
- Cross-functional Team Leadership
- Cross-Cultural Communication
- Inclusive Leadership
- Articulate 360 (Rise, Storyline)
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Microsoft 365 (Word, Excel, Powerpoint, Sharepoint)
- SCORM, xAPI & LTI
- Synthesia AI Video
- Microcredentials (OBF)